Terms and Conditions

Welcome to Diamond Dev! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website or services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please do not use our services.

Please read these Terms and Conditions carefully. For any questions or concerns, contact us at info.diamonddev@gmail.com

1. Company Overview

Diamond Dev (“we,” “us,” or “our”) is an IT services company based in Pakistan. We offer a variety of services including, but not limited to:

  • Software development
  • IT consultancy
  • Web development and design
  • Maintenance and technical support
  • Provision of hardware or IT solutions

2. Use of Services

By using our website or services, you agree to the following:

  • You are at least 18 years of age or accessing the services under the supervision of a parent or legal guardian.
  • You will not use our services for any unlawful or prohibited activities.
  • You agree to provide accurate, complete, and updated information when requested. Failure to do so may result in the suspension or termination of services.
  • You understand that access to certain services may require registration or the creation of an account, and you are responsible for maintaining the confidentiality of your account information.

3. Services and Deliverables

Diamond Dev provides IT services as agreed in our contracts or proposals. These include, but are not limited to, the development of software, websites, and other IT infrastructure.

a. Service Delivery:

  • The delivery timeline, scope of services, and deliverables will be agreed upon in writing between you and Diamond Dev.
  • Modifications to the scope of work may result in changes to the project timeline or fees, and any such changes will be communicated to you in advance.

b. Payment Terms:

  • Payment terms, including fees and deadlines, will be clearly communicated in our invoices or agreements.
  • For large projects, a payment schedule may be established with installments due at specific milestones.
  • Late payments may result in interest charges or a suspension of services.

4. Client Responsibilities

To ensure smooth and timely delivery of services, clients are required to:

  • Provide necessary information, content, and approvals in a timely manner.
  • Collaborate with our team during the development process to ensure project goals are met.
  • Maintain compliance with any software licensing or third-party requirements as applicable.

5. Intellectual Property

Unless otherwise stated in writing:

  • All intellectual property, including software, designs, and materials created by Diamond Dev, remains the property of Diamond Dev until full payment is received.
  • Upon payment, you will receive the necessary rights to use the deliverables, subject to any third-party licensing requirements.
  • You may not reproduce, distribute, or exploit any content, code, or materials created by Diamond Dev without prior written consent.

6. Confidentiality

Both parties agree to maintain the confidentiality of sensitive business, technical, and personal information shared during the course of the project. We agree not to disclose any client information to third parties without explicit permission, except as required by law or in cases where it is necessary for the completion of the project.

7. Limitation of Liability

Diamond Dev strives to provide the highest level of service; however, we are not liable for:

  • Any indirect, incidental, or consequential damages that may arise from the use of our services.
  • Delays or interruptions in service that are beyond our control, including but not limited to technical failures, natural disasters, or third-party interruptions.
  • Any loss of data, business, or profits as a result of service use or non-performance.

Our total liability for any claim related to the services will not exceed the amount paid by you for the service in question.

8. Warranty Disclaimer

Diamond Dev provides its services “as is” without any warranties, either express or implied, regarding the functionality, accuracy, or reliability of the services we provide. While we make every effort to ensure the services and deliverables meet industry standards, we do not guarantee error-free or uninterrupted services.

9. Termination of Services

Diamond Dev reserves the right to terminate or suspend services for any reason, including but not limited to:

  • Breach of these Terms and Conditions
  • Failure to pay invoices on time
  • Engagement in unlawful activities

In case of termination, you will still be responsible for any outstanding payments for services rendered up to the point of termination.

10. Refund and Return Policy

Our Refund and Return Policy is available in a separate document and outlines the terms for refunds and returns of services and products. You can refer to our Refund and Return Policy for details.

11. Third-Party Links and Services

Our website and services may contain links to third-party websites or tools. Diamond Dev is not responsible for the content, privacy policies, or practices of third-party websites. We recommend that you review the terms and conditions of any third-party service before use.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes or claims arising out of your use of our services or website shall be subject to the exclusive jurisdiction of the courts in Pakistan.

13. Amendments and Changes

We reserve the right to modify these Terms and Conditions at any time. Any updates or changes will be posted on our website with the updated “Last Updated” date. Your continued use of our services following any changes indicates your acceptance of the new terms.

14. Contact Us

If you have any questions about these Terms and Conditions, or need clarification on any aspect of our services, please contact us:

Diamond Dev
Email: info.diamonddev@gmail.com
Phone: 033013748900