Privacy Policy

At Diamond Dev (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that we collect when you visit our website, use our services, or interact with us. This Privacy Policy applies to all services provided by Diamond Dev in Pakistan and any other related activities. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our clients and enhance user experience. This includes:

a. Personal Information: We may collect personally identifiable information, such as:

  • Full name
  • Contact information (email address, phone number, postal address)
  • Payment and billing information
  • Job title and company details

b. Non-Personal Information: We may collect non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data (pages visited, time spent, etc.)

c. Information Collected Through Cookies: We use cookies and similar technologies to track user activity on our website to improve our services. Cookies help us analyze trends, administer the site, and understand user preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process transactions and manage billing
  • To respond to customer inquiries and provide customer support
  • To improve and personalize user experience
  • To send marketing communications (with your consent)
  • To ensure the security and integrity of our services
  • To comply with legal and regulatory obligations

3. Data Sharing and Disclosure

We value your privacy, and we will not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:

a. Service Providers: We may share your information with third-party vendors, contractors, or service providers who perform services on our behalf, such as payment processing or data analytics. These third parties are required to use your information only for the purposes we specify.

b. Legal Obligations: We may disclose your personal information if required by law, such as in response to a court order or legal process.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, we may transfer your personal information as part of the transaction.

4. Data Security

We take data security seriously and implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular monitoring of our systems for vulnerabilities. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  • Objection: You can object to the processing of your information for certain purposes, such as marketing.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in those communications.

To exercise any of these rights, please contact us at info.diamonddev@gmail.com.

7. International Data Transfers

As an IT company based in Pakistan, your information may be transferred to and processed in countries outside of your own. We ensure that adequate safeguards are in place to protect your data in such circumstances.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Diamond Dev
Email: info.diamonddev@gmail.com
Phone: +923013748900
Address: Nigar manzil 34 house no 3 sultan pura Lahore